Right here, right now, we put the offer out: let Jeff Owens, former hostage negotiator, division commander, and business executive, teach you how to see things from the other side. You can stay in the cage or finally take the key and unlock the secrets to more mindful and meaningful interactions. When situations are intense and your heart is racing, you will have the tools to separate yourself from an emotional response and see the other perspective, allowing you to de-escalate and take control of the situation. CE Credits: 1 for CMCA designation, 1 for CAM licensing THIS COURSE IS INCLUDED WITH ALL-ACCESS REGISTRATION TO THE 2025 CONFERENCE & EXPO. PLEASE ONLY REGISTER FOR THIS COURSE IF YOU HAVE NOT ALREADY PURCHASED OR PLAN TO PURCHASE ALL-ACCESS MANAGER OR HOMEOWNER REGISTRATION TO CONFERENCE & EXPO.

Technology: the unavoidable force driving our world today. Don’t fall victim to being behind the times when it comes to electronic voting. You’ll assemble a team of allies, equip yourself with legal armor, and learn how to use all the tools in your belt. As the electronic voting landscape evolves faster than the speed of light, you will learn to navigate the myriad of choices and emerge as defenders of fair, efficient, and secure voting processes.

Legal Topics Affecting Community Associations Board Members, Homeowners, Community Managers, and Realtors --- Don't miss this opportunity to learn the latest legal updates, ask legal questions, and interact with attorneys and community association colleagues. Join us for 8 educational sessions and 8 attorney Q&As, including special prize giveaways for attendees!

Rules and regulations are the lifeblood of community living and are crucial to keeping your communities safe and protecting property values. Learn the importance of consistency in enforcement and how to maintain fairness. The reality is sometimes enforcement is not enough, and litigation is necessary. The road to litigation can be ominous and overwhelming. We will give you the roadmap you need to navigate through the enforcement and litigation process.

With the new CAM licensing CE credit requirements, all licensed CAM must provide proof of completion of Sexual Harassment Prevention Training with their renewal. This training comes directly from the Illinois Department of Human Rights Institute for Training and Development.

This is not your typical budget training session! Please join us for a panel discussion with seasoned Property Managers to arm you with tools to help you navigate tricky and sensitive conversations that often arise during the budgeting process and confidently guide your Board towards better financial planning. Topics to be discussed include pressure to keep assessments artificially low, underfunding reserves to avoid assessment increases, disregarding the reserve study, and more. Please bring your questions for a Q&A session at the end!

Legal challenges to fines levied against unit owners are on the rise, and recent cases show the importance of following proper procedures when levying fines. This presentation will cover (i) a summary of the legal requirements and proper process for holding violation hearings and levying fines; (ii) takeaways from recent cases challenging fines levied by condominium boards for violative conduct by owners; and (iii) recommended best practices and pitfalls to avoid in order to ensure that fines are properly levied and minimize the risk that fines will be challenged and overturned in court.

Learn how to effectively hold leadership roles in communities.

In the rapidly evolving landscape of modern work environments, the integration of Artificial Intelligence (AI) offers unprecedented opportunities to streamline processes, boost productivity, and achieve greater efficiency. This class, "Harnessing AI to Simplify Your Work," is designed to empower participants with practical knowledge and skills to effectively leverage AI technologies in their professional roles.

Brush up on the basics and dive deeper into the world of property tax appeals from a community association perspective! This session, hosted by Timothy Jacobs with KSN, will provide a brief overview of the basics of property tax appeals in Cook County, then will shift focus to walk through the various levels of appeal, timelines, strategies, and the changing (and sometimes challenging) political environment. With the 2024 triennial reassessment upon us for the City of Chicago, this a great opportunity for both seasoned and experienced managers to broaden their knowledge on the property tax appeal process to guide their clients with confidence!

Gain an understanding of Association Rules & Regulations.

Managerial Triumphs is a tribute to the achievements of our dedicated managers, highlighting their unwavering commitment, innovative strategies, and transformative contributions to our community associations. This webinar promises an atmosphere of manager appreciation and discusses the importance of acknowledging the impact of their hard work and the positive influence they've had on our communities.

What are the benefits of a community association and how are community associations structured?

A deep dive into the financial controls of an Association and utilizing sound financial practices.

Community Association Managers play a key role in maintaining the investment of owners in their communities. Development and use of a financial game plan to take on capital intensive repair and replacement projects in a timely manner is key to maintaining a physically healthy community. This program highlights how communities can utilize resources including experienced managers, financial advisors and reserve study professionals to navigate capital project funding challenges. We will review case studies that consider Associations that need to fund near-term capital-intensive projects but lack sufficient reserve funds to pay for the projects.

Ice damming, frozen pipes, flooding - oh my! Ready or not, cold weather is on its way! Don't get caught in the storm without the proper tools to deal with these common winter emergencies.

Develop an understanding of the mechanics of insurance and how it relates to association living

Learn about the types and terminology used for meetings and how the election process works!

Do you want to learn how to send more impactful email messages? Watch Video Email Marketing

Hear from a panel of community association managers how to collaborate for a successful budget.