Nancy Ayers manages the Residential Risk Management Practice at  Alliant/Mesirow Insurance  She specializes in designing customized programs for building owners and property management companies.  She is a member of the Broker Advisory Council for Affiliated FM/FM Global Insurance and former board member of the Council of Insurance Agents and Brokers in Washington DC.DC.

Peter Santangelo joined the company in 2001 and currently serves as president. With more than 30 years of banking experience in consumer, commercial, and portfolio management, he has been working with community associations and property management companies for more than 18 years. Peter has managed relationships at several large corporate banks. In his previous roles, he was responsible for the sale of bank deposits, investment, and cash management products; provided construction, bridge, and interim loans; and provided various types of consumer credit, equity, and small business lending loans. He also has experience training new personnel in an underwriting unit and was the liaison for installment lending, interfacing with other bank branches. 

A Certified Manager of Community Associations® (CMCA) designated by the National Board of Certification for Community Associations Managers, Peter joins many CMCAs nationwide who have mastered the fundamental knowledge to manage condominium, cooperative, and homeowners associations. He has also earned the CAI Educated Business Partner distinction, gaining special recognition among thousands of companies and professionals who support common-interest communities. Peter currently serves as secretary for the Foundation for Community Association Research, which is part of the Community Associations Institute (CAI). He was the 2008 president of the CAI Illinois Chapter and currently serves on various committees. He is also involved with the Minnesota and Wisconsin chapters of the same organization. In addition, Peter is involved with the Association of Condominium, Townhouse & Homeowners Associations (ACTHA), the Apartment Building Owners and Managers Association (ABOMA), and the Institute of Real Estate Management (Friends of IREM). 

His awards include the 2009 Olympus Service Award, 2004 Recruiter of the Year, and 2003 Rising Star Award from the Community Associations Institute and the 2004 Community Banker of the Year from Barrington Bank & Trust. Peter holds a Bachelor of Science in business administration from Elmhurst College, a BAI installment lending degree from Bradley University, and an associate’s degree in business from William Rainey Harper College. He enjoys volunteering with the National MS Society and the American Cancer Society.

Omar Malik concentrates his practice on the representation of condominium, homeowner (HOA), and townhome community associations. Thorough and very detail-oriented, Omar utilizes his litigation background to assist association clients through difficult disputes and legal concerns.

Laurie Wrosch, CMCA, AMS, EBP, is a highly accomplished IllinoisLicensed Community Association Manager and Educated Business Partner with anextensive 23-year track record in the community association industry. Since2003, Laurie has actively contributed to the Community Association Institute(CAI), lending her expertise by crafting articles for CAI's quarterly magazineand previously playing a pivotal role on the Magazine Committee.

Known for her organizationalprowess and meticulous attention to detail, Laurie excels incapital project planning, contract negotiations, staff management, andfinancial planning within the community association sphere. Throughout hercareer, Laurie has consistently assumed leadership roles, leveraging her wealthof experience to foster operational excellence at Hillcrest PropertyManagement.

Having joined HillcrestProperty Management in September 2022 as Vice President, Laurie now spearheadsthe daily operations, serving as the primary point of contact for our esteemedclients. In this capacity, she adeptly navigates the intricacies of the industry,building robust relationships with board members, homeowners, contractors, andfellow community managers. Laurie's ability to promptly address challenges andunderstand diverse perspectives enhances her effectiveness in optimizingoperations at Hillcrest Property Management. Peers and clients alike benefitfrom her proactive and insightful approach to community association management.