Managerial Triumphs: The Importance of Celebrating Your Accomplishments & Contributions - Live Webinar

  • Register
    • Non-member - $85
    • CAI Homeowner Leader Member - Free!
    • CAI Manager Member - $35
    • CAI Student Member - $35
    • CAI Management Company Member - $35
    • CAI Business Partner Member - Free!
    • CAI Affiliate Business Partner Member - Free!
    • Non-Member Homeowner Leader - $85
    • Non-Member Manager - $85
    • Non-Member Management Company - $85
    • Non-Member Business Partner - $85

Duration: 1 hour

CE Credits: 1

Managerial Triumphs is a tribute to the achievements of our dedicated managers, highlighting their unwavering commitment, innovative strategies, and transformative contributions to our community associations. This webinar promises an atmosphere of manager appreciation and discusses the importance of acknowledging the impact of their hard work and the positive influence they've had on our communities.

Join us as we discuss...

sharing managerial achievements and why it's important - overcoming obstacles throughout the year - benefits of tracking management achievements - demonstrating accountability - goal setting - task lists - annual reports & meetings - sharing achievements with communities & Board members - shifting the focus from challenges to success stories

Michele Trina, CMCA, AMS

Associa Chicagoland

As Vice President of Operations, Michele serves in a leadership role for Associa Chicagoland’s suburban location which includes overseeing a diverse team of managers and operational staff as well as being responsible for the property management operations. Michele has extensive experience in the residential property management industry and has been involved in our industry since 1998.

Michele’s areas of expertise include business strategy, operational improvement, financial /budget planning and conflict management. Her industry experience, strong client focus, communication and leadership capabilities continue to drive excellence for our suburban team.

Michele’s experience in maintaining all aspects of community association management and proven team leadership enables her to provide the highest level of management services for our clients. Her focus on training community managers in systems, industry compliance, internal processes, procedures and standards has helped to strengthen our processes for uniformity and compliance.  Michele is a valuable contributor to our company vision and takes pride in setting a positive example for our teams to strive for excellence in serving our clients

Michele is a licensed Community Association Manager in Illinois and holds the Certified Management of Community Associations (CMCA) designation and the Association Management Specialist (AMS) designation. She is also a member of the Community Associations Institute (CAI) and has been a speaker for their annual conference as she takes pride in being able to educate board members, managers and homeowners. She also previously held her Illinois Real Estate Salesperson license. 

Samantha Snooks

Property Manager

FirstService Residential

Samantha Snooks is a high-rise Condominium Association Manager in downtown Chicago. She possesses both the CMCA (Certified Manager of Community Associations) and AMS (Association Managing Specialist) designations through CAI and has a background in Real Estate. Her goals as a high-rise Property Manager are providing strong leadership for Associations, enhancing buildings to its highest potential, and creating solutions to difficult problems.

Community Associations Institute - Illinois Chapter would like to thank the program sponsors for their generous support



Pre-Program Survey
2 Questions
Recorded Webinar
12/13/2023 at 12:00 PM (CST)  |  Recorded On: 12/13/2023  |  48 minutes
12/13/2023 at 12:00 PM (CST)  |  Recorded On: 12/13/2023  |  48 minutes
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1.00 credit  |  Certificate available
1.00 credit  |  Certificate available